Employees are the biggest asset of any business. But when it comes to HR, it often gets neglected, especially in small businesses. We understand that looking after the HR duties is not as exciting as business functions focusing on growth and revenue; however, not performing the HR duties efficiently can impact your business very soon. Human resource management software can help you in these situations. Human resource management software assists small firms in managing essential HR operations such as payroll and benefits administration, in mentioning a few. The best combination…
Day: 11 November 2022
CHATBOTS – YOUR ANSWER TO DIGITAL CUSTOMER SERVICE PROBLEMS
Chatbots are becoming more popular. The top priority for (almost) every business today is to improve the end-to-end customer experience. Why? It is the key to increasing customer satisfaction and laying the groundwork for long-term customer loyalty. And, with so much customer engagement with brands now occurring somewhere in the digital world—particularly on a brand’s or business’s website—more it’s important than ever for companies to identify all of how they can bridge the gap between them and their customers. Customer service chatbots have quickly become one method of achieving this.…
How to Help 80 Percent of MSMEs to Become More Digitally Engaged
Governments can convene different players in an economy to support SMEs. In particular, private-sector companies can lend their expertise and provide access to larger clients and investors. These partnerships can also help SMEs develop their capacity. Ultimately, these partnerships can lead to increased innovation and improved economic development. Focus on Southeast Asia The digitalization of MSMEs is an integral part of inclusive transformation. While the region has a large number of internet users, the rate of digitalization among small businesses is still low. More than 80% of tourism businesses are…