Employees are the biggest asset of any business. But when it comes to HR, it often gets neglected, especially in small businesses. We understand that looking after the HR duties is not as exciting as business functions focusing on growth and revenue; however, not performing the HR duties efficiently can impact your business very soon. Human resource management software can…
Chatbots are becoming more popular. The top priority for (almost) every business today is to improve the end-to-end customer experience. Why? It is the key to increasing customer satisfaction and laying the groundwork for long-term customer loyalty. And, with so much customer engagement with brands now occurring somewhere in the digital world—particularly on a brand’s or business’s website—more it’s important…
Governments can convene different players in an economy to support SMEs. In particular, private-sector companies can lend their expertise and provide access to larger clients and investors. These partnerships can also help SMEs develop their capacity. Ultimately, these partnerships can lead to increased innovation and improved economic development. Focus on Southeast Asia The digitalization of MSMEs is an integral part…