Category: News & Analysis

The 12th Global Edition of the an event by Trescon, drew to a close at JW Marriott Hotel, Bengaluru on 19th September 2024. The event saw participation from over 250 customer experience (CX) professionals and technology leaders who gathered to explore the latest trends and innovations in customer service and engagement. At the summit, attendees explored a diverse range of sessions highlighting the most impactful technologies transforming customer experience. The discussions covered key topics such as the strategic implementation of generative AI, advancements in data analytics, and the evolving landscape…

As a prelude to the 27th edition of the Bengaluru Tech Summit (BTS) 2024, scheduled from 19-21 November 2024 at Bangalore Palace, a dynamic open Industry dialogue was held today in Delhi, led by Shri Priyank Kharge, Hon’ble Minister for Information Technology, Biotechnology, and Rural Development & Panchayat Raj, Government of Karnataka. BTS 2024 is organized by the Department of E, IT and Bt, Govt. of Karnataka and Co-hosted by the Software Technology Parks of India (STPI). Photo Caption: L to R: Shri Jagdish Patankar , Executive Chairman of MM…

With one day to go until the World CX Summit and Awards 2024 unfolds, the stage is set for India’s top-notch gathering of customer experience leaders and innovators. The event is hosted by Trescon will take place in Bengaluru on 19th September 2024 at the JW Marriott Hotel. This summit will bring together over 200+ C-level experts to explore the latest trends, share insights, and recognize excellence in customer experience. The recent innovations in the AI space bring a whole new dimension to how businesses and CX leaders operate and…

We are excited to invite you to learn more about the Kerala SME Talent Quest, the largest job fair in Kerala, organised by Small Enterprise India in association with the Kerala Knowledge Economy Mission (KKEM), Kerala Development and Innovation Strategic Council (K-DISC), and leading SME associations. Kerala is home to a diverse and highly skilled talent pool that has long been recognized for its dedication, adaptability, and expertise across various industries. The state boasts an impressive literacy rate and a strong educational foundation, producing a workforce that is not only…

As India rises as a leading hub for technological innovation, the 12th Global Edition of the World CX Summit and Awards, hosted by Trescon, will examine the evolving customer experience (CX) landscape. Scheduled for 19 September at JW Marriott Hotel, UB city, Bengaluru, this summit will gather over 200+ top-notch CX Leaders & Marketing enthusiasts will be sharing actionable insights and discuss successful use cases that are shaping the future of CX. In light of the recent technological disruptions, including a significant outage that impacted millions of users, and the…

Step into a transformative journey with the Kerala SME Talent Quest, a groundbreaking initiative designed to fuel the growth of small and medium enterprises across Kerala. Organised by Small Enterprise India in collaboration with Kerala Knowledge Economy Mission (KKEM) and Kerala Development and Innovation Strategic Council (K-DISC), this event is set to be the largest job fair in the state, bringing together the finest talent and forward-thinking businesses. Starting from 12th October 2024, the Kerala SME Talent Quest offers an unparalleled opportunity to connect with a rich pool of skilled…

As India proudly celebrates its 78th Independence Day, we reflect on the remarkable journey of our nation and the entrepreneurial spirit that has fueled its progress. This day is a celebration of our freedom and a tribute to the resilience, innovation, and determination of the countless entrepreneurs who have played a pivotal role in shaping India’s economic landscape. The entrepreneurial spirit is the heartbeat of our nation, driving growth and creating opportunities in every corner of the country. From small villages to bustling cities, entrepreneurs are the true champions of…

What an amazing night it was! The business doyens of Kerala and India came together at the 16th annual Dhanam Business Awards 2024, creating an atmosphere filled with inspiration and achievement. I was privileged to be invited by Kurian Abraham Dhanam, MD and Publisher of Dhanam Business Media , to attend this remarkable gathering, marking one of Kerala’s most significant business summits. My heartfelt thanks to Kurian for this incredible opportunity to engage with the top business leaders of the region. The evening was enriched by fruitful discussions with notable figures…