CHATBOTS – YOUR ANSWER TO DIGITAL CUSTOMER SERVICE PROBLEMS

Chatbots are becoming more popular. The top priority for (almost) every business today is to improve the end-to-end customer experience. Why? It is the key to increasing customer satisfaction and laying the groundwork for long-term customer loyalty. And, with so much customer engagement with brands now occurring somewhere in the digital world—particularly on a brand’s or business’s website—more it’s important…

How to Help 80 Percent of MSMEs to Become More Digitally Engaged

Governments can convene different players in an economy to support SMEs. In particular, private-sector companies can lend their expertise and provide access to larger clients and investors. These partnerships can also help SMEs develop their capacity. Ultimately, these partnerships can lead to increased innovation and improved economic development. Focus on Southeast Asia The digitalization of MSMEs is an integral part…

SME CREDIT RATING

Financing is a major concern for a small enterprise than the big ones for getting success. Lack of accessibility to financing is constantly observed by SMEs (small-to-medium enterprises). SME is a comfortable term for segmenting businesses and other organizations that are in between somewhere the SOHO( small office home office)size and the large enterprise.  SMEs felt that financial accessibility was…

WHAT IS CLOUD COMPUTING, AND WHY IS IT ADOPTED?

Cloud computing is the priority-based delivery of IT resources via the Internet with pay-to-use embraced charges.  You can get the flexible offerings of cloud computing services with the pay-to-use facility instead of purchasing and managing the services or products related to computers. The technology-based services brought your business’s work efficiency under your budget, saving time and effort. As per the…

WHAT’S DRAGGING SMALL BUSINESSES BACK IN THE DIGITAL AGE?

Small businesses have diversified challenges in the modern era of digital surroundings. Technological growth made it compulsory for them to update to exist in the data-driven society.  When it comes to reality, then it might be a now-to-never equation on the spot.  But what is the need for digital transformation for SMEs? It is an active move or process of…

TRADEINDIA: JOURNEY OF A B2B MARKET LEADER

Launched in 1990, Tradeindia.com, a leading B2B marketplace owned by Infocom Network Ltd, has come a long way in helping millions of MSMEs conduct business digitally, making their lives easier and doubling their business growth year-on-year. Small Enterprise India caught up with Sandip Chhettri, CEO, TradeIndia, for an exclusive interview. An accomplished e-commerce and business expert, Chhettri is a well-known…

Headstart HS.X 2022 – Celebrating 15 years of Entrepreneurship

Headstart HS.X 2022 concluded successfully on 15th October’22 at the IIIT Bangalore campus. The journey started in 2007, by getting all stakeholders of the startup ecosystem together, to initiate Startup conferences. Since then Headstart have expanded to 23 cities across India. They have created over 20 different initiatives to add value to early stage startups in the country. The massive…

GOVERNMENT SUPPORT OF SME FINANCE

India has about 60 million+ Micro Small and Medium Enterprises, including registered and unregistered ones. SMEs have contributed about 40% of total manufacturing and 34% of total exports to the Indian Economy. They have become crucial; to the country’s economic growth, leading to employment generation and entrepreneurial development. SMEs are heavily reliant on debts to fulfil their start-up needs, cash…