“Customer is King” is a common term referred to in the business world. Be it any industry, you always know that your business entirely works upon your customer’s needs, demands, addressing their pain points via products, service, and the overall experience. As the global pandemic hit, companies have dramatically changed the way they do small business over the course of two years. Simply put, small businesses must adapt to survive post-pandemic for the future customer and beyond. Most successful brands understand that their customer is the center of every decision…