Freshworks Masterclass


Grow Your Business. Delight Your Customers.

Discover how to delight your customers and grow your business. Marketing plays a pivotal role in your business’s bottom line. It attracts customers to your business. Marketing and Sales activities engage, lead and motivate them to convert. Finally, Sales and Service complete this flywheel by delighting the customer with a great purchase and fantastic customer support.

Marketing and Sales is a journey which commences from identifying a potential customer, inviting the customer to know more about the product/service, urge them to try the product/service, satisfy them through the selling process and address their concerns and delight them. Something which every business would love to achieve. 

Key Takeaways:

1. Using Social media for real communication and building a connect with your customers.
2. Addressing Customer complaints smartly and strategically so you leave them feeling heard and happy. 
3. Engaging customers after sales to upsell and grow your business.
4. Getting new customers from recommendations of your existing customers.

Join Freshworks Masterclass to learn how to have a value proposition based communication for your customers at every stage of the sale funnel to ensure you have happy and loyal customers.

Date: 23 February 2021
Time: 3.30 pm – 5.30 pm